We need a more holistic and effective way to improve our health care system. Constancy to purpose is essential, yet in short supply. So too is knowledge and leadership. Especially in the current frenzy in the U.S. when "innovation" = financial incentives and deal making of all kinds is confused with improvement. Instead, we should be recommitting to learning what actually works to improve the health of those entrusted to our care. A very simple and compelling idea, yet one posing a huge challenge for most health care organizations.
I am joyously rediscovering the value and immense utility of Deming's System of Profound Knowledge in the work HQP undertakes everyday. It has applicability in all our work; assisting health systems to develop population health management capabilities, helping health plans and ACOs replicate our model of advanced preventive care, and managing the HQP team's development of our unique information system.
Deming's System of Profound Knowledge has four key components;
The Deming Institute is an excellent source for learning about this framework for improvement(1) as is his book Out of the Crisis. To link to this topic on the Deming Institute website, click here. If it all sounds too theoretical or abstract - hang on. I'd recommend reading and reflecting on the material more, trying to implement the ideas to learn from your direct experience, and continuing to observe and learn from others using the approach. In truth, it is an extremely practical, efficient, and effective means of addressing a complex range of challenges we now face. Indeed, it is one of the few approaches fully up to the task. Enjoy.
(1) Disclosure: Neither I nor HQP has any affiliation with or financial ties to the Deming Institute.
I am joyously rediscovering the value and immense utility of Deming's System of Profound Knowledge in the work HQP undertakes everyday. It has applicability in all our work; assisting health systems to develop population health management capabilities, helping health plans and ACOs replicate our model of advanced preventive care, and managing the HQP team's development of our unique information system.
Deming's System of Profound Knowledge has four key components;
- Appreciation for a System
- Knowledge of Variation
- Theory of Knowledge
- Psychology
The Deming Institute is an excellent source for learning about this framework for improvement(1) as is his book Out of the Crisis. To link to this topic on the Deming Institute website, click here. If it all sounds too theoretical or abstract - hang on. I'd recommend reading and reflecting on the material more, trying to implement the ideas to learn from your direct experience, and continuing to observe and learn from others using the approach. In truth, it is an extremely practical, efficient, and effective means of addressing a complex range of challenges we now face. Indeed, it is one of the few approaches fully up to the task. Enjoy.
(1) Disclosure: Neither I nor HQP has any affiliation with or financial ties to the Deming Institute.
RSS Feed
