I had the privilege of sharing Health Quality Partners’ unique approach to designing systems of care in a workshop yesterday, 11/17/2017, at the Putting Care at the Center conference of the National Center for Complex Health and Social Needs in Los Angeles. The workshop was full of engaged and committed attendees seeking to create better health care systems through design. The feedback from both highly experienced designers and those new to the field was extremely positive and helpful. I'm grateful for everyone's thoughts and insights.
The HQP approach follows in the tradition of design thinking, but adds elements of applied systems thinking and organizational culture that are crucial to achieving effective team-based models of care in the community capable of managing the complexity of vulnerable populations. The “no compromise” design approach is anchored in the need to develop longitudinal, trusting relationships with participants and prioritize effectiveness. This approach yielded HQP’s model of Advanced Preventive Care, which has been rigorously tested over 17 years and shown to reduce mortality and health care costs with a positive ROI among chronically ill older adults. The same design approach is now being used by HQP to innovate dissemination of Advanced Preventive Care to other organizations through HQP's Replication Consultancy service.
There are many more variations of systems of care to be designed and tested using the HQP approach that hold great promise for improving health and reducing cost among a diverse array of complex, higher-risk populations and environmental and organizational settings. If we can imagine the future health care system we desire, we can design it. If we design it, we can implement it. If we implement it, we can change everything.
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Note - The phrase The Art of Possibility came to me from the title of a book, "The Art of Possibility: Transforming Professional and Personal Life" by Rosamund Stone Zander and Benjamin Zander that I highly recommend.
More about Health Quality Partners (HQP) here - https://www.hqp.org/
More about the National Center for Complex Health and Social Needs here - https://www.nationalcomplex.care/ @NatlComplexCare #CenteringCare17
The HQP approach follows in the tradition of design thinking, but adds elements of applied systems thinking and organizational culture that are crucial to achieving effective team-based models of care in the community capable of managing the complexity of vulnerable populations. The “no compromise” design approach is anchored in the need to develop longitudinal, trusting relationships with participants and prioritize effectiveness. This approach yielded HQP’s model of Advanced Preventive Care, which has been rigorously tested over 17 years and shown to reduce mortality and health care costs with a positive ROI among chronically ill older adults. The same design approach is now being used by HQP to innovate dissemination of Advanced Preventive Care to other organizations through HQP's Replication Consultancy service.
There are many more variations of systems of care to be designed and tested using the HQP approach that hold great promise for improving health and reducing cost among a diverse array of complex, higher-risk populations and environmental and organizational settings. If we can imagine the future health care system we desire, we can design it. If we design it, we can implement it. If we implement it, we can change everything.
---
Note - The phrase The Art of Possibility came to me from the title of a book, "The Art of Possibility: Transforming Professional and Personal Life" by Rosamund Stone Zander and Benjamin Zander that I highly recommend.
More about Health Quality Partners (HQP) here - https://www.hqp.org/
More about the National Center for Complex Health and Social Needs here - https://www.nationalcomplex.care/ @NatlComplexCare #CenteringCare17